As travel restrictions sweep across Europe, Jetex reinforces its commitment to provide 24/7 support for private aviation flights operating within the European Union territory.

The EU has restricted all non-essential travel into its member countries for 30 days, with the exemption of flights carrying EU nationals and residents, family members of EU nationals and diplomats.

Jetex teams in Europe – in Paris, Rome, Barcelona, Madrid and Malaga – remain available, operational and committed to facilitating seamless flights and efficient private jet operations throughout the EU, even with the increasing challenges and complexities of air travel.

Jetex Europe will continue to provide the following solutions for cross-border flights in Schengen countries:

• 24/7 complete flight support solutions for standard operations, including repatriation, evacuation and return ferry flights
• Permits and clearances for flights that are allowed within Europe
• Flight planning, especially for flights that need alternative routes and solutions
• 24/7 Customer Service to provide all the necessary information
• Ground handling and jet fuel

Europe in Lockdown: What Does That Mean?

• Foreign nationals who are not EU residents or citizens will be denied entry into the EU and Schengen area until 17 April 2020.
• Exemptions can be made in countries that are non-EU members but are part of the Schengen area, such as Switzerland, Norway and the United Kingdom.
• In France, foreigners coming from a third state must meet conditions of residency to be allowed entry. Foreigners wishing to leave France from the Paris-Le Bourget Airport (LBG, LFPB) can depart if there are aircraft available to fly them home. Foreigners coming from a third state or in transit to another third state where they are admissible will be authorized for transit.
• Aircrew members of foreign operators are exempted and allowed to enter French territory but only so they can rest and proceed with their flight operations. Foreigners with a transit or short-stay visa will be denied entry to France. Only individuals holding a long stay visa equivalent to a residence permit will be allowed to enter.

How Can Jetex Help You?

Jetex teams in Europe are strategically located to offer comprehensive, swift and reliable support to private jet passengers and operators. They are fully aware of the latest travel policies and requirements to ensure a smooth and safe travel.

Jetex has also taken precautionary and preventive measures to ensure safety and wellbeing of its teams even as they continue to provide valuable assistance to our customers across the globe.

To know more about global travel restrictions related to the novel coronavirus (COVID-19), please visit the Jetex Blog.

Contact Jetex Europe for immediate flight support:

Paris

+33 17 437 2522

fbo-lbg@jetex.com

France (Other Locations)

+33 1 74 37 25 67

france@jetex.com

Rome

+39 06 8760 8223

fbo-cia@jetex.com

Madrid

+34 696 389 536

mad-madrid@jetex.com

Barcelona

+34 93 370 73 00

bcn-barcelona@jetex.com

Malaga

+34 952 048215

agp-malaga@jetex.com

Dear Partners,

At Jetex, we have been monitoring the dramatic spread of the coronavirus (COVID-19), which the World Health Organization recently declared a pandemic. Ensuring safety and comfort of our customers, crew and employees has always been our top priority. In response to this emergency, I would like to assure you that Jetex is well-equipped to continue its operations across our global network.

Today, more than ever, we stand by the Jetex brand promise of facilitating smooth and seamless international travel regardless of its complexity. With Europe now becoming the epicenter of the pandemic, Jetex teams are prepared to support our customers with evacuation and any other flights in the affected destinations at any time.

We are taking all necessary precautions to assist with preventing the spread of the virus. Below is an update on what we are doing, keeping your safety top of mind:

Operational Support 

• Operation centers in Miami, Dubai and Beijing remain available 24/7 and have been briefed on the importance of business continuity for our customers and partners. Jetex teams in China, Italy, France and Spain continue working hard to provide the most viable solutions to all customers. All our teams are well-trained to deal with this emergency situation while following all the necessary precautions.
• Jetex continues to monitor volatile fuel prices across the globe to ensure that our customers benefit from the best rates available at all times.
• Jetex Air Ambulance Flight Support offers the assurance that in case of emergency, you can count on reliable operational support for medical and evacuation flights anywhere in the world. Our dedicated team understands the requirements of even the most complicated air ambulance operations and is prepared to assist you whenever required.

Digital Support

• Our Global Trip Management (GTM) system allows customers to continue managing end-to-end flight operations with a minimum number of staff on duty. We ensure uninterrupted flight operations with 24/7 support from a dedicated Jetex team taking care of all your requirements across the globe.
• We monitor international and regional travel regulation changes in real time. For the latest update, visit Jetex Blog to stay informed of the latest restrictions and special conditions.

FBO Support

• We continue to observe the current situation while following all the recommended procedures and testing by the government authorities at each Jetex FBO location.
• Additional sanitizers have been procured and personal hygiene etiquette has been reinforced throughout all FBOs. Our employees go through daily body temperature checks as a safety precaution. And housekeeping teams have increased the frequency of disinfecting and cleaning all public areas and focus on the high-touch surfaces.
• More than ever, our FBOs focus on efficiency to avoid crowding and minimize waiting times.

As we continue to work hard to ensure seamless travel for all our customers, I want to thank you in advance for putting your trust in Jetex as you plan for future travels.

Sincerely,

 

 

 

Adel Mardini

Founder & CEO

JETEX AIR AMBULANCE SUPPORT: BRINGING YOU TO SAFETY

The Jetex Air Ambulance Flight Operations offers you the assurance and peace of mind that, in cases of emergency, you can count on reliable 24/7 operational support for medical evacuation flights anywhere in the world.

Since 2005, our Air Ambulance Flight Support Solutions have helped government agencies and private entities to execute their missions and access immediate medical care. Our dedicated Operations Team understands the unique processes and nuances of even the most complicated air ambulance operations, including the specialized requirements and rapid turnaround required for medical flights.

Jetex will support your medical aviation operations with:

• Mission planning and consultation
• Full dispatch services including flight planning, weather briefing and NOTAMs
• Ground handling at domestic and international airports and even in remote areas
• Fuel uplift at airports and supply points worldwide
• Overflight permits and permissions including urgent or short-notice flights
• Coordination of ambulance services, medical oxygen and access to ramps
• Ground transportation to hospitals, accommodation, airports, etc.
• Security services for high-profile passengers and operations
• Accommodation for crew, passengers and medical personnel
• Logistics support for any aircraft on the ground globally

With our own world-class international FBO network and global presence, Jetex can guarantee seamless and efficient operations for any medevac flight, wherever it needs to be.

JETEX EVACUATION CHARTER : REUNITING FAMILIES & LOVED ONES

At Jetex, we are committed to enabling safe and seamless flights even in the most challenging times.

Whether you need to bring your family home or you need to relocate your employees, the Jetex Operations Team can swiftly make all the necessary arrangements to ensure they reach their destination in utmost comfort, safety and luxury.

Jetex Evacuation Charter services offer better flexibility by giving you access to international, regional and dedicated business aviation airports. Building on this extensive network, our team can efficiently strategize an evacuation flight charter using the safest and most optimal routes to bring passengers to a safe and secure location. With our global presence, Jetex can quickly organize evacuation flights anywhere, including ­­remote and challenging areas.

Our evacuation flight charter service includes:

• Flight planning and trip coordination
• Permissions and full dispatch services
• Chauffeured ground transportation
• Luxury hotel accommodation
• Ground handling and fuel uplift services worldwide
• In-flight catering
• Private security services

Our Operations Team possesses years of experience working with governments, non-government organizations and corporate establishments to execute evacuation and repatriation charter flights, allowing us to act fast and efficiently navigate special procedures for a smooth and successful operation.

From securing special permissions to providing seamless ground and flight support, Jetex provides fast-tracked services to ensure time-critical repatriation charters are executed urgently in full compliance with travel regulations.

JETEX CARGO CHARTER: TRANSPORTING YOUR GOODS SAFELY

Our Jetex Cargo Flight Charter Service facilitates the safe transport and careful handling of valuable goods, essential supplies, heavy and outsize items, and sensitive cargo. Our knowledgeable team will find the right aircraft for your requirements, considering the volume and type of goods and intended destination.

From humanitarian aid and relief goods to medical supplies and time-sensitive products, our Operations Team can expedite the ­transport of your goods, keeping your business and operations going.

Jetex can bring your cargo anywhere with our comprehensive cargo charter services:

• Trip planning, coordination and cost estimation
• Clearances, permits and handling services
• On-the-ground support, including security and personnel
• Global coverage including remote locations
• Flight monitoring and tracking
• Customer Service Team on standby

Our cargo flight charter services have benefitted numerous industries over the years, including automotive, oil and gas, pharmaceutical, medical and humanitarian organizations. Leveraging our global network and comprehensive cargo charter solutions, our clients streamline the transportation of goods and equipment while generating savings in cost, time and manpower.

Enjoy the Jetex Power of Access

Jetex Operations Centers in Miami, Dubai and Beijing will ensure 24/7 support of your flight. Contact our team at experience@jetex.com or +971 4 212 4000 for medical, evacuation and cargo flight support.

Whenever you travel via the Jetex Terminal in Dubai, take a moment to discover the finest selection of world-famous cigars, presented in a bespoke humidor that rises from floor to ceiling and is the glowing heart of the elegantly appointed cigar lounge.

The humidor is full of rare and beautiful cigars. The curated collection includes carefully selected brands from around the world – including the internationally renowned cigars of Cuba to immensely popular cigar brands from Dominican Republic, Nicaragua, Jamaica and more. From the milder, creamier daytime blends to the more robust, thought provoking and tobacco creations for when the lights go down. Whether it is Cuban or New World cigars, the selection is simply sensational.

Encased in the impeccably climate-controlled environment of the grand humidor, the quality of the cigars is optimally preserved for guests to fully enjoy the rich flavors of the world’s finest and most coveted cigar products.

Fancy a delightful cognac to complement the moment? The Jetex team will be pleased to accommodate any request.

Taste the World’s Finest Cigars at Jetex’s Executive Lounge

At Jetex, it is our pleasure to bring the most luxurious experiences to travel connoisseurs. The cigar lounge is one of many exclusive amenities that passengers and crew can enjoy at the modern and elegant facility.

Whether you wish to have a quick break before your flight or you want to spend a leisurely time while we take care of your travel arrangements, our world-class FBO offers you everything you need for an exceptional travel experience.

Experience the Jetex Art of Hospitality

From personalized travel itineraries to impeccably arranged private flights, the signature Jetex experience is the pinnacle of luxury, efficiency and attention to detail. Planning to travel soon? Make it exceptional with Jetex. Let our team know your travel requirements at info@jetex.com or call us at +971 4 212 4900.