Jetex offers a service specifically designed to provide your pet with a seamless and stress-free journey with world-class care.
Jetex Cargo Flight Charter Service can facilitate the safe transport and careful handling of sensitive cargo, including live animals and pets (most of the house pets as well as falcons, ornamental fish, horses, etc.). Its expert team will find the right aircraft to meet your requirements, considering, volume, time of travel, and destination.
Jetex global route network covers virtually every destination in the world. Jetex operates an extensive air freight network and offers the opportunity for customers to charter aircraft depending on their requirements.
Jetex is proud of its ability to cater to your charter needs 24 hours a day, every time, everywhere.
Delivering Quality Service
Jetex places great emphasis on delivering quality service to its customers. The on-time delivery commitment continues to be among the best in the industry. Jetex experts in operations centers in Beijing, Dubai, and Miami monitor international travel regulations in real-time to ensure the most optimal solutions.
Jetex can bring your pet anywhere with its comprehensive cargo charter services:
- Trip planning, coordination, and cost estimation
- Clearances, permits, and handling services
- On-the-ground support, including security and personnel
- Global coverage including remote locations
- Flight monitoring and tracking
- Customer Service Team on standby
With years of experience in transporting cargo, Jetex has the capacity and infrastructure to facilitate efficient transportation worldwide. Contact our team at experience@jetex.com or +971 4 212 4000 for cargo flight support.
Pet Transportation Procedures (UAE)
Once Jetex receives all pet documents (Pet Import Permit, vaccination document, and the passport) from the customer, it will submit them to a Veterinary Doctor (Ministry of Climate Change and Environment) at least 24 hours prior to the flight. Once all documents are cleared, the authority will issue an OK to BOARD for the pet.
Reference to the above subject please be informed that no pets are allowed to get to UAE unless they have a valid import permit through MOCCAE online service which can be accessible all over the world. Attached is the link to our E-Service to obtain the import permit after fulfilling all the requirements. https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx this should be done by the owner.
TERMS AND CONDITIONS
First: General Conditions:
- The importer must have an effective account within the Ministry’s electronic services system
- The consignments of cats and dogs will be shipped directly from the exporting country and in case that the consignment will cross any other country, it must not mix with other pet animals during transit and that will be attested by signing the declaration accompanying the veterinary health certificate
- Cats and dogs will ship in the cargo compartment and not with the passenger
- The cats and dogs must be identified with a permanent microchip, and the chip number in the health certificate must conform with the chip No. which the animal bears.
- Cats and dogs must be transported in clean boxes or cages.
- Animal welfare Legislation and standards must be considered
- The animal received internal and external parasite preventive doses during the 14 days prior to export
Second: Special requirements:
- Special conditions for animals imported from low-risk countries:
(Australia, Austria, Andorra, Barbados, Bahrain, Belgium, Czech Republic, Denmark, Estonia, Fiji, Finland, French Polynesia, Falkland Island, Germany, Hong Kong, Iceland, Ireland, Italy, Jamaica, Japan, Kuwait, Liechtenstein, Mauritius, Malta, New Caledonia, New Zealand, Portugal, Singapore, San Marino, Sweden, Switzerland, UK, Vanuatu, Netherlands, Bulgaria,Slovenia, Palau, Latvia, Albania, Croatia, Maldives, Spain, Cyprus, Slovakia, Korea, Montenegro, Seychelles, Suriname, Micronesia, Greece, Marshall Islands and the Bahamas)
- The age of the imported animal at the time of initial vaccination is not less than 12 weeks, and its age at the time of its import is not less than 15 weeks
- The period between the last vaccination and the date of arrival in the country should not be less than 21 days
- In case an animal arrives from a high-risk Country through a low-risk Country of rabies,
- It must stay a minimum period of 6 months in the importing country or undergoes the antibody Titration test for Rabies after a minimum period of 21 days following the last date of basic (initial) vaccination or was vaccinated during a previous valid vaccine period with a minimum level of (IU/ml 0.5).
- The period between the last vaccination and the date of arrival in the country should not be less than 21 days
Special conditions for animals imported from high-risk countries: (All countries that are not mentioned in countries with low risks)
- The age of the animal imported at the initial vaccination is not less than 12 weeks, and its age when imported from the high-risk countries is not less than 27 weeks
- The period between the last vaccination and the date of taking a laboratory sample should not be less than 21 days
- Testing certificate from a laboratory approved by the competent authorities in the exporting country done during a minimum period of 12 weeks and not more than 12 months prior to shipment date showing that the animals have been subject to (Antibody Titration Test) for rabies after a period not less than 21 days following the last date of basic (Initial) vaccination or that was after a booster dose in a previous valid vaccination period with a minimum level of ( IU/ml 0.5).
- Animals from a low-risk country through a high-risk country are treated with animals imported from high-risk countries
Special conditions for Cats and dogs residing in UAE:
- They will be accompanied with an authorized veterinary health certificate issued by the competent authorities in the exporting country.
- They will be accompanied with a copy of the veterinary health certificate issued by the MOCCAE while exiting.
- Vaccinated against rabies prior to exiting UAE, and this vaccination is valid on returning and in case that the vaccine is not valid before the returning, the animal will be dealt with the conditions of first import of dogs and cats
Conditions for the vaccination document or passport: it must include:
Microchip number
- Full description of the animal, including type, color, gender, date of birth, and any other distinctive signs
- A statement that the animal has fulfilled all the required vaccination
- The name of the vaccine, manufacturer, batch number, date of vaccination, and vaccine posters
- Any treatments given to the animal
- Third: Required vaccination
Vaccinations for Dogs
- Rabies, a valid vaccination applied according to the instruction of vaccine manufacturer, the initial dose should not be applied before 12 weeks of animal age.
- Canine Distemper Virus (CDV)
- Canine Parvo Virus
- Infectious Canine Hepatitis.
- Leptospirosis
Vaccinations for Cats
- Rabies, a valid vaccination applied according to the instruction of vaccine manufacturer, the initial dose should not be applied before 12 weeks of animal age.
- Feline Pan Leukcopenia.
- Feline Rhinotracheitis.
- Feline Calicivirus
Note: Ban on the following dog strains and species import into the UAE:- (Staffordshire Bull Terrier breed of dog , American Pit Bull Terrier breed of dog, American Staffordshire Terrier breed of dog, American Bully , Brazilian Mastiff (Fila Brasiliero) , Argentinian Mastiff (Dogo Argentino), Any Mastiff or Hybrid, Japanese tosa or hybrid, Rottweilers breed or hybrid , Doberman Pinschers, Canario Presa, Boxer , Any mixed breed of above breeds of dog or their Hybrid)
