JOB TITLE F&B Representative
DEPARTMENT FBO – RAK
REPORTING TO Guest Experience Manager
LOCATION Marrakesh, Morocco
AREA OF RESPONSIBILITES FBO – RAK

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

 

ABOUT THE ROLE

The role of the F&B Representative is primarily responsible to prepare food and drinks to all guests to the terminal. They will ensure that the highest standards of hospitality and presentation are demonstrated at all times and follow the guidelines of Food Health & Safety/Jetex at all times in a courteous manner.

Key responsibilities include (but not limited to):

  • Checks the daily schedule for arrival/departure flights to position and make arrangements for the day.
  • To be present at the Bell desk/Reception and to be ready to assist guests, colleagues and visitors when requested.
  • Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
  • Assist the other team members on duty with his/her duties during busy periods and breaks.
  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Supervisor / Manager.
  • To be fully conversant with every item and to provide explanations if requested.
  • To communicate with other staff and departments.
  • To make sure that Jetex policy and the vision statement are followed and utilized at all times.
  • To be aware of all services offered in the terminal.
  • To ensure that all guests’ wishes are met so far as is reasonably possible.
  • To perform all tasks such as displays, cleaning, setting and other general service requirements.
  • Maintain stocks, miscellaneous supplies and notify management of low stocks for reorder.
  • To ensure that all tasks set are completed in the time allocated and to the standard set by the Hotel.
  • To ensure that stations are clean and clear throughout the service.
  • To report all comments/complaints/problems to the supervisor
  • Use the incident reports to detail out any issues/observations
  • Provide the surveys to guests to ensure the best quality at all times.
  • To liaise with the department supervisor to ensure that the preparations and items are correct and to the standard set by management.
  • To assist other staff in ensuring the department is ready for service.
  • To ensure that service is discrete and efficient at all times.
  • Any other duties assigned by Line Manager.

REQUIREMENTS

EDUCATION

 

  • High School or Professional Qualification from recognized institute
EXPERIENCE

 

  • 1-2 years’ experience in hospitality
  • Customer facing experience is a must
  • Hotel and/or high level F&B experience is a must
SPECIFIC / TECHNICAL SKILLS

 

  • Good command in English
  •  Excellent in customer service
  • Intermediate IT Skills (MS Office database management)

 

Apply

JOB TITLE Digital Marketing Executive 
REPORTING TO Director – Portfolio Development and Corporate Communications
LOCATION Dubai, UAE
AREA OF RESPONSIBILITES Global
DEPARTMENT Marketing

 

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

ABOUT THE ROLE

The Digital Marketing Executive is responsible for the planning, execution, and optimization of all online marketing efforts. The ideal candidate will be goal-oriented, possess exceptional attention-to-detail, and have outstanding analytical skills.

  • Build, plan, and implement the overall digital marketing strategy
  • Prepare and manage a digital marketing budget
  • Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Display, Programmatic)
  • Be actively involved in SEO efforts
  • Provide creative ideas for content marketing and update website
  • Coordinate with the Social Media and Content Executive to align the social media strategy and online marketing strategy
  • Measure performance of digital marketing efforts using a variety of web analytics tools (Google Analytics etc.)
  • Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities
  • Create weekly, monthly, quarterly reports to measure ROI and KPIs
  • Acquire insight in online marketing trends and keep strategies up to date
  • Maintain partnerships with agencies and vendors
  • Any other tasks assigned by the Line Manager

 

REQUIREMENTS

EDUCATIONAL BACKGROUND

Level of education and professional qualifications:

 

  • University Degree in Business Administration, Marketing, Public Relations or any related fields.
EXPERIENCE

Minimum period of relevant experience

  • Possesses 2 – 4 years of digital marketing experience

 

TECHNICAL / WORK – BASED SKILLS OR SPECIFIC KNOWELDGE (MUST HAVE)

Skills specific to the job, e.g. language fluency, systems knowledge etc.

  •  Proven experience in a digital marketing role
  • Excellent understanding of digital marketing concepts and best practices
  • Broad experience with SEO and PPC
  • Perfect knowledge of web analytics tools (e.g. Google Analytics, Ahrefs, WebTrends etc.)
  • Skills and experience in creative content writing
  • Analytical mindset and critical thinking

 

Apply

JOB TITLE Director – Legal & Compliance
DEPARTMENT Legal
REPORTING TO Founder & CEO
LOCATION Dubai, UAE
AREA OF RESPONSIBILITES Global Office

 

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to be an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

 

ABOUT THE ROLE


As a key member of the management team, the Legal & Compliance Director reports to the Founder & CEO of Jetex Group of companies.  The incumbent is the key point of contact for all legal needs of the company.  He/she will ensure that the company is compliant in all jurisdictions that it operates in.

  • Responsible for providing a smooth, efficient and effective service to the client facing teams in relation to their area of expertise and be the point of contact for all legal queries from internal business managers, business partners and other senior management.
  • Understand the pressure points, strategy and objectives of the business and effectively communicate the risks and legal issues involved in any decision to senior management.
  • Build effective relationships with the relevant internal business arm leaders, business partners and associated business teams as relevant, to become the ‘trusted advisor’ for them on all legal matters.
  • Provide commercial support to service and business units for internal projects and intercompany agreements.
  • Manage the legal and contractual aspects of a variety of complex contracts and projects from negotiation to project conclusion.
  • Drafts, reviews and negotiates legal and commercial documents including letters of intent, supplier/procurement agreements, leases and licenses.
  • Provide advice on client and third-party contracting including negotiating directly with these parties on the relevant terms and conditions.
  • Drafts and implements assigned countries’ specific Jetex standard templates.
  • Contribute with insurance matters and corporate governance- Keep Jetex Entities up to date with relevant jurisdiction filings.
  • Liaise with external counsel and external auditors as required.
  • Manage the Legal Budget and strictly controls all external costs (e.g., legal fees and expenditures) and internal costs related to the Legal function’s impact on the assigned countries’ profit & loss.
  • Managing and registering the trademarks of the company.
  • Managing the Compliance related matter including GDPR.
  • Hand on OFAC list and its updates.
  • Manages the Legal & Compliance Team.
  • Meet regularly with business leaders to discuss key findings, areas of concerns and/or gather feedback.
  • Collaborate with Director of Business Conduct & Compliance on interpretations of laws, investigations, and compliance related contracts.
  • Work with Credit Control team on matters related to Collections or debt litigation.

 

REQUIREMENTS

EDUCATION

 

  • Bachelor’s degree in Law or other equivalent legal degree.
EXPERIENCE

 

  • Minimum 10 years’ experience in a corporate legal department of an international company and/or law firm drafting commercial contracts.
SPECIFIC / TECHNICAL SKILLS

 

  • Fluent in English (excellent writing and speaking skills).
  • Proficient in computer skills (word, excel, power point etc.).
  • A qualified and practicing legal counsel with sound commercial knowledge and an enthusiastic desire to work in a multi-cultural environment in the UAE.
  • Experience in Corporate & commercial law, aviation law, employment law.

 
Apply

 

 JOB TITLE Corporate Account Manager
DEPARTMENT US Sales
REPORTING TO Sales Manager, US
LOCATION United States
AREA OF RESPONSIBILITES Miami Florida, North Region, South Central

 

 

ABOUT THE COMPANY

Jetex is a luxury travel brand responsible for revolutionizing executive jet travel, launched in 2005, with new FBOs and ground support locations in over 50 destinations globally. A global leader in executive aviation, Jetex is recognized for delivering flexible, best-in-class trip support solutions to customers worldwide. Jetex provides exceptional FBOs, aircraft fueling, ground handling and global trip planning. The company caters to an elite clientele including owners and operators of business jets for corporate, commercial and personal air travel. From the terminal, to the flight, to concierge for the destination, anything private jet travel requires, anywhere in the world, we can provide. We complete the journey.

 

ABOUT THE ROLE

Contribute to sales strategy to achieve revenue target, support the overall business strategy, generate sales and maintain relationship with customers. Acquisition of new customers and retention of current customers are critical. This will involve working closely with internal team to coordinate day to day client services requests. Key responsibilities include (but not limited to):

  • Gain solid knowledge about customers’ accounts, products and services, business landscape and competitor offerings.
  • Ensure that the product and promotional plans are understood to give the greatest impact on territory and customers.
  • To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue
  • To develop, organize, control and monitor customers & region revenue
  • To achieve the Sales Target set by management for the respective period/year.
  • Monitor market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions.
  • Update the CRM with information related to customer visits/follow-up/all sales’ activities information
  • Administration of sales volume in-line with company procedures and policies
  • Manage Region Sales and relationship with customers by maintaining regular customer contact.
  • Liaise with marketing, commercial, Sales and related departments to ensure well integrated sales efforts
  • Produce sales forecast every quarter
  • Deliver highest standard in professional conduct, personal presentation and company image
  • Establish and build long-term business relationships resulting in completed sales
  • Prepare weekly, monthly and annual territory sales reports.
  • Provide all required information related to the customers & sales process.
  • Job will require 25% travel
  • Any other duties assigned by the Sales Manager

 

 

EDUCATION  

  • Not Required – Bachelor’s Degree (preferred in Business Administration) from recognized University

 

EXPERIENCE  

  • 2 years experience in sales (preferably in Aviation industry).
  • 2 years of account management is preferred

 

SPECIFIC / TECHNICAL SKILLS
  • Intermediate IT Skills (MS Office database management).
  • Knowledge in CRM software is an advantage
  • Fluent in English

 

 

Apply

 

 JOB TITLE F&B Attendant
DEPARTMENT FBO – DWC
REPORTING TO Lounge Supervisor
LOCATION Dubai, UAE
AREA OF RESPONSIBILITES FBO – DWC

 

 

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

 

ABOUT THE ROLE

The role of the F&B Attendant is primarily responsible to prepare food and drinks to all guests to the terminal. They will ensure that the highest standards of hospitality and presentation are demonstrated at all times and follow the guidelines of Food Health & Safety/Jetex at all times in a courteous manner.

Key responsibilities include (but not limited to):

  • Checks the daily schedule for arrival/departure flights to position and make arrangements for the day.
  • To be present at the Bell desk/Reception and to be ready to assist guests, colleagues and visitors when requested.
  • Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
  • Assist the other team members on duty with his/her duties during busy periods and breaks.
  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Supervisor / Manager.
  • To be fully conversant with every item and to provide explanations if requested.
  • To communicate with other staff and departments.
  • To make sure that Jetex policy and the vision statement are followed and utilized at all times.
  • To be aware of all services offered in the terminal.
  • To ensure that all guests’ wishes are met so far as is reasonably possible.
  • To perform all tasks such as displays, cleaning, setting and other general service requirements.
  • Maintain stocks, miscellaneous supplies and notify management of low stocks for reorder.
  • To ensure that all tasks set are completed in the time allocated and to the standard set by the Hotel.
  • To ensure that stations are clean and clear throughout the service.
  • To report all comments/complaints/problems to the supervisor
  • Use the incident reports to detail out any issues/observations
  • Provide the surveys to guests to ensure the best quality at all times.
  • To liaise with the department supervisor to ensure that the preparations and items are correct and to the standard set by management.
  • To assist other staff in ensuring the department is ready for service.
  • To ensure that service is discrete and efficient at all times.
  • Any other duties assigned by Line Manager.

 

REQUIREMENTS

EDUCATION  

• High School or Professional Qualification from recognized institute

 

EXPERIENCE  

• 1-2 years’ experience in hospitality

• Customer facing experience is a must

• Hotel and/or high level F&B experience is a must

 

SPECIFIC / TECHNICAL SKILLS  

• Good command in English

• Excellent in customer service

• Intermediate IT Skills (MS Office database management)

 

 

Apply

 

JOB TITLE Guest Experience Executive
DEPARTMENT DWC – Hospitality
REPORTING TO Guest Experience Manager
LOCATION Dubai, UAE
AREA OF RESPONSIBILITES FBO – DWC

 

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

 

ABOUT THE ROLE

The Guest Experience Executive reports to the Guest Experience Manager. They perform a first-tier job; this means that any client coming into the FBO terminal will be greeted by them. Possessing the role of first contact, a Guest Experience Executive is extremely important as a customer will deem the rest of the hospitality/experience setting as good or bad as the first point of contact is portrayed.

Key responsibilities include (but not limited to):

  • Safety of team and clients at all times.
  • Must display the highest level of customer service to all clients by maintaining a pleasant, professional, friendly and outgoing attitude.
  • Required to wear and maintain professional uniform as supplied by Jetex.
  • Greet clients and guests personally and on the telephone at times
  • Offer appropriate seating arrangements around the FBO terminal
  • Present menus and take orders
  • API Relay orders to the team and ensure all orders are filled/executed in a timely and accurate fashion
  • Set up seating area/cigar lounge
  • Maintain clean and organized client areas and work area
  • Assist in tasks at event related work including exhibitions/shows and coordinating maintenance both exterior and interior of the FBO terminal
  • Other duties assigned by Line Manager.

 

REQUIREMENTS

EDUCATION  

• Bachelor’s Degree in Tourism and Hospitality Management.

 

EXPERIENCE • Minimum 2 years’ experience in aviation / airline / hotel industry

• Knowledge of another language is a big plus

 

SPECIFIC / TECHNICAL SKILLS • Great interpersonal and communication skills.

• Excellent in customer service.

• Good knowledge in IT Skills (MS Office database management).

• Professional look.

 

 

Apply

JOB TITLE Housekeeping Attendant
DEPARTMENT DWC – Hospitality
REPORTING TO Housekeeping Supervisor
LOCATION Dubai, UAE
AREA OF RESPONSIBILITIES DWC – FBO

 

ABOUT THE COMPANY

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

 

ABOUT THE ROLE

The Housekeeping Attendant is primarily responsible to help maintain and inspect the lounges/facility. They must ensure the highest standards of hospitality and presentation are demonstrated at all times and follow the guidelines of Food Health & Safety/Jetex at all times in a courteous manner.

  • Checks the daily schedule for arrival/departure flights to position and make arrangements for the day.
  • To be present at the Bell desk/Reception and to be ready to assist guests, colleagues and visitors when requested.
  • Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
  • Upkeep of the flowers/plants displayed in the lounges.
  • Assist the other team members on duty with his/her duties during busy periods and breaks.
  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Supervisor /Manager.
  • To be fully conversant with every item and to provide explanations if requested.
  • To communicate with other staff and departments.
  • To make sure that Jetex policy and the vision statement are followed and utilized at all times.
  • To be aware of all services offered in the terminal.
  • To ensure that all guests’ wishes are met so far as is reasonably possible.
  • To perform all tasks such as displays, cleaning, setting and other general service requirements.
  • Maintain stocks, miscellaneous supplies and notify management of low stocks for reorder.
  • To ensure that all tasks set are completed in the time allocated and to the standard set by the Hotel.
  • To ensure that stations are clean and clear throughout the service.
  • To report all comments/complaints/problems to the supervisor
  • Use the incident reports to detail out any issues/observations
  • To liaise with the department supervisor to ensure that the preparations and items are correct and to the standard set by management.
  • To assist other staff in ensuring the department is ready for service.
  • To ensure that service is discrete and efficient at all times.
  • Any other duties assigned by Line Manager.

REQUIREMENTS

EDUCATION  

• High School or Professional Qualification from recognized institute

 

EXPERIENCE • Minimum 2 years’ experience in housekeeping/hospitality

• Customer facing experience is a must

 

SPECIFIC / TECHNICAL SKILLS • Good command in English

• Excellent in customer service

• Intermediate IT Skills (MS Office database management)

 

Apply

JOB TITLE: Graphic Designer
DEPARTMENT: Marketing
REPORTING TO: Director – Portfolio Development and Corporate Communications  
LOCATION: Dubai, UAE
AREA OF RESPONSIBILITIES: Global

ABOUT THE COMPANY

 Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 35 locations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain – from trip planning to indulging passengers with exceptional hospitality – Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives

ABOUT THE ROLE

The Marketing Team – delivers the daily dose of Creativity, Communications and Content, across our global network of offices, strategizing and implementing Jetex’s global marketing initiatives from its headquarters in Dubai, UAE.

We are looking for a graphic designer who is nimble, flexible, and with a go getter attitude. This individual is someone with a passion for creative and engaging on-brand graphics for a variety of media.

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team we’d like to meet you.

Key responsibilities include (but not limited to):

  • Develop illustrations, logos and other designs using software.
  • Use the appropriate colors and layouts for each graphic.
  • Create layout and production of:
    • Daily emails
    • Digital banners
    • Social media posts
    • Multimedia/video
    • Trade show/event designs
    • Sales collateral
    • Executive PowerPoint presentations, etc.
  • Test graphics across various media.
  • Design graphics for marketing campaigns and company branding.
  • Conceive and execute campaigns that include designing assets both digital and print, such as emails, social media posts and ads, collateral’s and packaging.
  • Collaborate with other teams and communicate with print production companies.
  • Shoot in-house videos and do simple editing (LUT’s, cutting and merging footage’s)
  • To undertake other tasks as assigned by the Line Manager.

REQUIREMENTS

EDUCATION

 

  • University Degree in Business Administration, Marketing, Public Relations or any related fields.
EXPERIENCE

 

  • 3+ years of experience in graphic design with a strong portfolio.
SPECIFIC / TECHNICAL SKILLS

 

  • A cohesive understanding of video shooting and editing using Adobe Premier or Adobe After effects is a big plus
  • Excellent skills in Adobe Illustrator, Photoshop and InDesign
  • Understanding of design principles and an awareness of UX, UI and Responsive Design trends – it is ideal but not essential.
  • Design experience with an emphasis on all digital and social platforms.

Apply
 

JOB TITLE: Sales Executive
LOCATION: Dubai, UAE

ABOUT THE ROLE

Contribute to sales strategy to achieve revenue target, support the overall business strategy, generate sales and maintain relationship with customers. Bring new customers on board, Support Company in the entry and exit process of customers, once successfully gained customer, CRM need to take over follow-ups and coordination with the client on their day to day service requests

  • Gain solid knowledge about customers’ accounts, products and services, business landscape and competitor offerings.
  • Ensure that the product and promotional plans are understood to give the greatest impact on territory and customers.
  • To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue
  • To develop, organize, control and monitor customers & region revenue
  • Monitor market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions.
  • Update the CRM with information related to customer visits/follow-up/all sales’ activities information
  • Administration of sales volume in-line with company procedures and policies
  • Manage Region Sales and relationship with customers by maintaining regular customer contact.
  • Liaise with marketing, commercial, Sales and related departments to ensure well integrated sales efforts
  • Produce sales forecast every quarter
  • Deliver highest standard in professional conduct, personal presentation and company image
  • Establish and build long-term business relationships resulting in completed sales
  • Prepare weekly, monthly and annual territory sales reports.
  • Provide all required information related to the customers & sales process.
  • Any other duties assigned by Line Manager

REQUIREMENTS

EDUCATION

 

  1. Bachelor’s Degree (preferred in Business Administration) from recognized University
EXPERIENCE

 

  1. 3-5 years’ experience in Airline/Ground Handling/Air Freight
SPECIFIC / TECHNICAL SKILLS

 

  1. Intermediate IT Skills (MS Office database management)
  2. Knowledge in CRM software is an advantage
  3. Fluent in English

 

Apply