Contribute to sales strategy to achieve revenue target, support the overall business strategy, generate sales and maintain relationship with customers. Bring new customers on board, Support Company in the entry and exit process of customers, once successfully gained customer, CRM need to take over follow-ups and coordination with the client on their day to day service requests.

JOB TITLE: FBO Corporate Account Manager
DEPARTMENT: Global Sales
REPORTING TO: Commercial Development Manager
LOCATION: Dubai, UAE
AREA OF RESPONSIBILITIES: Global

Key responsibilities include (but not limited to):

• Gain solid knowledge about customers’ accounts, products and services, business landscape and competitor offerings.
• Ensure that the product and promotional plans are understood to give the greatest impact on territory and customers.
• To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue
• To develop, organize, control and monitor customers & region revenue
• To achieve the Sales Target set by management for the respective period/year.
• Monitor market trends and competitor activities in order to ensure that Head Office is kept informed of local conditions.
• Update the CRM with information related to customer visits/follow-up/all sales’ activities information
• Administration of sales volume in-line with company procedures and policies
• Manage Region Sales and relationship with customers by maintaining regular customer contact.
• Liaise with marketing, commercial, Sales and related departments to ensure well integrated sales efforts
• Produce sales forecast every quarter
• Deliver highest standard in professional conduct, personal presentation and company image
• Establish and build long-term business relationships resulting in completed sales
• Prepare weekly, monthly and annual territory sales reports.
• Provide all required information related to the customers & sales process.
• Job will require up to 50% international travel.
• Any other duties assigned by Vice President Sales.

REQUIREMENTS 

EDUCATION: Bachelor’s Degree (preferred in Business Administration) from recognized University

EXPERIENCE:

• 3-5 years’ experience in sales (preferably in aviation industry)
• 2 years people management experience is essential

SPECIFIC / TECHNICAL SKILLS: 

• Intermediate IT Skills (MS Office database management)
• Knowledge in CRM software is an advantage
• Fluent in English (Arabic preferred but not mandatory)

ESSENTIAL SKILLS & COMPETENCIES:

PERSONAL SKILLS: 

• Strong interpersonal skills and ability to communicate at all levels
• Capability to work under pressure
• Demonstrate sense of urgency
• Selling and negotiation skills
• Account management & development
• Strategic sales planning
• Time & territory management
• Conflict management
• Project management

COMPETENCIES:

INTELLECTUAL:

• Works with integrity
• Manages difficulty and complexity

TRANSFORMATION:

• Innovates/introduces improvements
• Designs plans for alternative actions

RESULTS:

• Solutions driven
• Uses analytical techniques
• Delivers against obstacles

TEAM:

• People orientated
• Effective communicator
• Builds and promotes the value of team collaboration
• Acknowledges and gives credit to others

If this sounds like you, please send us your CV.

An Assistant Quality & Training Officer will report to the Quality Manager and assist with all quality control & training activities for Jetex. They are responsible in helping Jetex adhere to an established quality standard by observing, auditing and communicating processes and procedures. They will assist in overseeing audit process, looking out for specific issues, going through the Jetex manuals (and other manuals) and performing various safety & risk evaluations, noting down observations (audits), assisting in implementation of quality control programs, assisting in preparation of training manuals & quality guidelines, and performing other tasks assigned by the Management.

In regard to training and coaching, they have the duty of managing the learning and professional development of Jetex’s workforce. They must assist in creating and implementing training programs (e-training, slideshows, evaluation forms, tests, etc.) evaluate productivity, performance, coordinate with HR Admin to schedule staff and update records.

JOB TITLE: Assistant Quality & Training Officer
DEPARTMENT: Quality Control Department
REPORTING TO: Quality Manager
LOCATION: Dubai, UAE
AREA OF RESPONSIBILITIES: Global

Key responsibilities include (but not limited to):

• Assist in developing SOPs, Work Processes, work flow responsibilities
• Audit, observe, evaluate all areas of Jetex to increase productivity and satisfaction
• Assist in preparing/executing Corrective action
• Assist in trouble shooting job problems and handling job complaints.
• Update & prepare reports, analysis and coordinate with other regional management personnel, i.e., Sales, Operations, Customer Service, Dispatch, FBO, Fuel, etc.
• Participate in meeting and coordinating with other governing bodies. (Dubai South, Dubai Airports, GCAA etc.)
• Obtain and maintain all necessary QMS/SMS trainings and certifications
• Obtain and maintain all necessary IBAC, ISO, NATA, etc. trainings and certifications
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Draw an overall or individualized training and development plan that addresses need and expectations (Gap Analysis)
• Deploy a wide variety of training methods
• Assist in conducting effective induction and orientation sessions
• Help maintain the ERP as well as conduct exercises with key stakeholders
• Assist in collating documentation for awards/certifications/audits
• Use Microsoft Office applications as well as other software to assist in tasks
• KPI documentation gathering for targets as well as monthly reports
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
• Update on the costs of planned programs /initiatives and keeping within budgets
• Manages the work of external trainers (including e-learning) when used.
• Provide opportunities for ongoing development
• Report & Resolve any specific problems and tailor programs as necessary
• Maintain a keen understanding of training trends, developments and best practices
• Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
• Working with teams to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers.
• Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
• Getting “Train the Trainer” on selected topics/tasks to disseminate to other employees.
• Assist in the set up for new locations.
• Other tasks in line with job scope as instructed by Quality Manager

REQUIREMENTS 

EDUCATION: University Degree in Training, Quality and Safety or any related fields.

EXPERIENCE:

• 2 – 3 years’ background in training, quality and safety (preferably in aviation industry)
• Background experience in auditing is a plus

SPECIFIC / TECHNICAL SKILLS: 

• Fluent in English (oral and written)
• Proficient in computer skills (word, excel, power point etc.)
• Intermediate IT Skills (MS Office database management)
• ISO internal auditing certificates would be advantageous

ESSENTIAL SKILLS & COMPETENCIES:

PERSONAL SKILLS: 

• Ability to work in cross-functional (departments) teams.
• Identify, capture and analyse business requirements.
• Effective interpersonal and communication skills.
• Attention to detail with the ability to work under own initiative
• Effectively organizing and prioritizing workloads
• Ability to multitask, take initiative, work efficiently, and be flexible with quick turnaround projects if they come up
• Time management and organizational skills are a must

COMPETENCIES:

INTELLECTUAL:

• Manages difficulty and complexity
• Acts with integrity
• Effective communication
• Data analysis
• Open to Opportunity
• Business Thinking

TRANSFORMATION:

• Innovates/introduces improvements
• Designs plans for alternative actions
• Commitment to achieve
• Engaging Others
• Drive

RESULTS:

• Solutions driven
• Uses analytical techniques
• Delivers against obstacles
• Attention to detail and Quality
• Problem solving

TEAM:

• People orientated
• Effective communicator
• Builds and promotes the value of team collaboration
• Acknowledges and gives credit to others
• Coaching
• Team work
• Collaboration

If this sounds like you, please send us your CV.